Frequently Asked Questions
SHIPPING
How will I receive my purchased digital product?
Once your payment is confirmed, you will receive an instant download link via email. You can also access your purchased files from your account dashboard.
Is there any shipping cost for digital products?
No, digital products are delivered electronically, so there are no shipping charges.
What should I do if I don’t receive my download link?
If you don’t receive your download link within a few minutes of purchase, please check your spam/junk folder. If the issue persists, contact our support team for assistance.
Can I download my purchased digital product multiple times?
Yes, you can download your purchased product multiple times from your account. However, download limits may apply based on our policy.
Do you offer refunds on digital product purchases?
Since digital products are instantly accessible, we generally do not offer refunds. However, if you face any issues with your purchase, please contact our support team for assistance.
PAYMENT
What payment methods do you accept?
We accept payments via PayPal, UPI, and major debit/credit cards. You can choose your preferred payment option during checkout.
Can I pay in my preferred currency?
Yes, you can switch between USD and INR based on your preference. The price will be automatically adjusted according to the selected currency.
Is my payment information secure?
Absolutely! We use trusted payment gateways like PayPal, UPI, and secure debit/credit card processing to ensure all transactions are encrypted and safe.
Will I be charged any additional fees for currency conversion?
If you switch currencies, PayPal, your bank, or your card provider may apply a small conversion fee. Please check with your payment provider for details.
What should I do if my payment fails?
If your payment fails, please check your internet connection, ensure you have sufficient funds, and verify your payment details. If the issue persists, try another payment method or contact our support team for assistance.
Order & Retunrs
How do I place an order?
Simply browse our store, add your chosen digital product to the cart, proceed to checkout, and complete the payment. You will receive instant access to your purchase after successful payment.
Can I cancel my order after purchase?
Since we sell digital products, all sales are final, and cancellations are not possible once the order is completed. Please review your selection before purchasing.
Do you offer refunds on digital products?
Due to the nature of digital products, we do not offer refunds once a product has been downloaded. However, if you experience any issues, please contact our support team for assistance.
How will I receive my purchased digital product?
After successful payment, you will receive an email with a download link. You can also access your purchases from your account on our website.
What should I do if I don’t receive my order?
If you haven’t received your download link, check your spam/junk folder. If the issue persists, contact our support team with your order details for quick resolution.